We no longer require masks to be worn inside the salon.
Non-refundable deposits are required to reschedule appointments cancelled with less than a 24-hour notice. If you are more than 15 minutes late your groomer may need you to reschedule and provide a non-refundable deposit to hold future appointments.
All pets must be leashed (or carried) inside the salon. Please secure cats in a carrier.
We have installed a ‘potty station’ on the trail fence. Please encourage your dogs to relieve themselves before their appointment and use the bags provided for pick up. Your dog, their groomer and the neighbors will thank you!
We need 2-3 hours to complete most grooming appointments. Please plan to pick up in a timely manner. Pets who are not picked up within an hour after we call may be charged a late pick- up fee.
We require up-to-date Rabies vaccinations for all pets, and we highly recommend a current bordatella vaccine. Please email or have your vet email it to us at firstname.lastname@example.org prior to your appointment date. If we do not have proof of vaccination at the time of your appointment it will be considered a cancellation with less than 24 hours notice and you may be asked for a deposit to reschedule.
In an effort to be good neighbors we are addressing the issue of very vocal dogs. If your dog is a barker we offer an express service that allows us to groom straight through without kenneling. You’ll need to pick up immediately when the groom is complete and pay an additional fee. We’ll let you know if we feel your dog would benefit from this service.
Please do not sedate your dog. We prefer to assess your dog’s behavior and tolerance for grooming before recommending sedation.
Free ‘In Between’
We offer one complimentary nail and eye trim with every full service grooming appointment. These are 5-10 minutes while you wait. Please call to schedule these services.
We appreciate your understanding and continued support of City Dogs Grooming